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Keeping volunteers

How to keep volunteers engaged and retain them at your organisation

  • Involving volunteers

Solving volunteer problems

How to recognise and address problems or issues with your volunteers

  • Involving volunteers

Dismissing a volunteer

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

  • Involving volunteers

Engaging and supporting young people to volunteer

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Valuing and developing volunteers

Guidance on training, accrediting and thanking volunteers

  • Involving volunteers

Thanking volunteers

How to thank your volunteers and show you appreciate their efforts

  • Involving volunteers

Training and development for volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

  • Involving volunteers

Accrediting volunteer learning

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

  • Involving volunteers

Employer-supported volunteering

How to support your staff to take part in volunteering opportunities

  • Involving volunteers

Ending volunteering well

How to make sure volunteers have a positive end to their time with your organisation

  • Involving volunteers

National volunteering forum: Vision for Volunteering

  • Involving volunteers
  • Collaboration

Charities have a vital role in supporting those arriving from Ukraine

  • Responding to crises
  • Government and politics

The inside track: May 2022

  • Government and politics
  • Law and regulation

Join our powerful journey: Power & integrity launch

  • Equity, diversity and inclusion
  • Safeguarding
  • Governance

Impact round-up: May 2022

  • Impact and evaluation

Queen's speech: What it means for the voluntary sector

  • Government and politics

Why age friendly inclusive volunteering?

  • Involving volunteers

Volunteering round-up: April 2022

  • Involving volunteers

Governance round-up: April 2022

  • Governance
  • Law and regulation

Government policy and funding round-up: April 2022

  • Funding and income
  • Government and politics
  • Governance

Our financial position and the importance of timing

Learn more about your organisation's financial position and understanding the timings of financial challenges

  • Financial management

Insolvency and cashflow forecasts

Learn more about what insolvency means and how cashflow forecasting can help

  • Financial management

Taking control, adopting a people-centred approach and seeking professional advice

Guidance on taking control of your situation, adopting a people-centred approach and seeking professional advice

  • Financial management

Managing your energy costs

Learn about what support is available for managing energy costs and being energy efficient

  • Financial management

Key stages of collaboration

Learn about the key stages of collaboration and what they mean for your organisation

  • Collaboration

What is collaborative working?

Collaborative working, also known as joint or partnership working, covers a variety of ways that two or more organisations can work together

  • Collaboration

Benefits and risks of collaborative working

Decide whether collaboration will help you achieve your aims by learning about the potential benefits and risks

  • Collaboration

Should you collaborate?

A checklist of questions to help you decide whether to work collaboratively on a given project.

  • Collaboration

Top tips for collaboration

Tips to help voluntary organisations collaborate effectively with the right partners

  • Collaboration

The collaboration spectrum

This page explains the different ways that voluntary organisations may collaborate in order to bid for and deliver a commissioned contract

  • Collaboration

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Member forum: The Civil Society Covenant

Learn more about the Civil Society Covenant, and the steps to implement it, in this free event.

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Volunteering network meeting

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.