Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.
Tools and good-practice guidance to help you review, run and improve your board, compiled by NCVO's governance experts
Read the new Code, which sets out principles of good governance for charities.
The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.
Information and tools on strategic planning.
Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment
A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.
Self reflection is an important part of your professional development and will help you to do your role effectively.
Guidance on conducting individual trustee performance reviews
Templates and guidance for creating a financial procedures manual that will provide a framework for managing your organisation's finances.
The Foundation for Social Improvement and NCVO have reached an agreement to transfer the FSI’s key charity assets to NCVO when the organisation ceases activity on 3 May 2023
We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community
This month we share reflections from our Governance Forum and introduce our new governance consultant
Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.
Share your experiences and views with decision makers ahead of the next general election
New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50
Evaluation consultant Lucy Lernelius takes a deep dive into measuring the impact of volunteering
Director of strategic communications and insight, Saskia Konynenburg, shares ways to get involved in Volunteers' Week 2023
How to make volunteering accessible for people with learning disabilities and mental health conditions
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
Find out about guides to digital safeguarding and how to keep people safe in everything you do online
Understand how your organisation can use these approaches and where to learn more
Key highlights from the Charity Commission's guidance on social media for charities.
How to better include the people you work with and for in your organisation's digital work