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Leigh oversees our brand communications, membership services, policy and public affairs programmes.

Kate leads financial operations.

Nick leads our organisational transformation strategy.

Adrian leads people and culture.

Our board of three honorary officers and eight trustees

Angela is chief executive of Kensington and Chelsea Social Council

Chris is the chief executive of the NSPCC

Emily is head of insight and strategy at Breast Cancer Now

Georgina is chief executive of the Neurological Alliance

James has worked in the charity sector since 2001

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

A resource pack to help you write a scheme of delegation.

Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.

Read the new Code, which sets out principles of good governance for charities.

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Information and tools on strategic planning.

Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment

A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.

Self reflection is an important part of your professional development and will help you to do your role effectively.

Guidance on conducting individual trustee performance reviews

Governance

How to use NCVO's financial procedures manual template

Governance

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

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Developing a volunteer strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Mentoring and coaching skills (0.5 days)

Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

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