How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Our sources of income, salaries, approaches to pay and more
Our gender, ethnicity, disability, sexual orientation and religion pay gap information
We stand up for charities and volunteers - because we know voluntary action is essential to change the world we live in
Meet the people behind everything we do
Our executive team provides strategic direction to our staff
Kate is our CEO.
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Learn about what a board is and how it works
What is a Trustee and how do you appoint them?
What is the role of a Trustee?
Find out about who your charities members are and what decisions they make
Learn about the rules around decision-making and how to go about the process of making decisions effectively
Learn about the different types of meetings and how you can work to make them effective
Learn about what the structure of the board looks like and what to consider when reviewing
Learn about what conflicts of interest are and how to work through them
Learn which decisions stay with the board, what you can delegate and to who.