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Setting objectives and behaviour standards

How to set effective objectives and behaviour standards for your team

  • Employing and managing staff

Giving effective feedback

How to give your team effective feedback

  • Employing and managing staff

Supporting learning and development

How to develop effective learning and development plans

  • Employing and managing staff

Motivating and engaging staff

Guidance to help you motivate and engage your team

  • Employing and managing staff

One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Managing underperformance

Guidance to help you address and manage poor performance in the people you manage

  • Employing and managing staff

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

'Every day counts' as charities still wait for government support

  • Coronavirus

Government support for charities – NCVO reaction

At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.

  • Coronavirus

Voluntary sector will shrink following coronavirus

Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will

  • Coronavirus
  • Involving volunteers

Dr Priya Singh set to be new chair of NCVO

  • Inside NCVO

NCVO consults staff on restructure proposals

  • Business planning and strategy

New research supports organisations to improve volunteer experience for minority groups

  • Involving volunteers

NCVO announces detailed plans for future offer to members, charities and volunteering

  • Involving volunteers

Statement from Priya Singh, chair, on behalf of the Board of Trustees

  • Equity, diversity and inclusion

Deciding to whistleblow

Questions you might ask yourself if you're thinking of raising a concern.

  • Safeguarding

Challenges and issues in whistleblowing

Find out about different types of concerns and ways they can be reported.

  • Safeguarding

Why does language matter?

Find out why it's useful to stay up to date with safeguarding terminology

  • Safeguarding

Common terminology

Find definitions of some of the most common safeguarding terminology

  • Safeguarding

A - B

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

C

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

D - E

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

F - K

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

L - O

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

P - R

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

APPG on Charities and Volunteering: local partnership working

Join us for a discussion on the future of partnership working between local government and civil society.

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why