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Shortlisting and interviewing for the role

The steps you should take when shortlisting and interviewing applicants

  • Employing and managing staff

Offering the job

Guidance on making a provisional offer of employment and conducting checks

  • Employing and managing staff

Induction and probation

How to set up a good induction and probation programme

  • Employing and managing staff

Managing and developing staff

Guidance and tools to help you manage and develop your team

  • Employing and managing staff

Managing performance

How to help your team maintain and improve their performance at work

  • Employing and managing staff

Setting objectives and behaviour standards

How to set effective objectives and behaviour standards for your team

  • Employing and managing staff

Giving effective feedback

How to give your team effective feedback

  • Employing and managing staff

Supporting learning and development

How to develop effective learning and development plans

  • Employing and managing staff

Motivating and engaging staff

Guidance to help you motivate and engage your team

  • Employing and managing staff

One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Volunteering round-up: November 2022

  • Involving volunteers

Call for continuing energy bill support for voluntary organisations

Charities hit hardest by spiralling energy costs are facing a cliff edge of support unless the government continues subsidising bills past March 2023

  • Government and politics

The inside track: November 2022

Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.

  • Government and politics

Five ways to support your staff during the cost of living crisis

Five ways you can support staff through the cost of living crisis when resources are limited

  • Responding to crises

Government policy and funding round-up: December 2022

This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.

  • Government and politics
  • Funding and income

Governance round-up: December 2022

NCVO's senior consultancy and training manager Dan Francis reflects on how the events of 2022 have shaped charity governance

  • Governance

Volunteers responding to crises

What we learned during the National Volunteering Forum, along with examples of actions you can take in response to the volunteering challenges facing the sector

  • Responding to crises

New Year message from NCVO's chief executive

As we enter the new year, read our advice for how to prepare for the challenges the sector is facing.

  • Government and politics
  • Responding to crises

Call for a long-term solution to the energy crisis

We’ve called for an urgent review into who's included in the government’s new energy discount scheme. We’re also calling for work to begin on a long-term support plan for the voluntary sector

  • Responding to crises

Governance round-up: January 2023

As we begin a new year, governance consultant Sally Stephens looks ahead to the big stories for 2023

  • Governance

Political campaigning

Guidance to help you campaign with confidence during an election

  • Government and politics
  • Campaigning

What's different about charity finance

Find out what makes charity finance different and how to plan appropriately

  • Financial management

Internal controls

Internal controls are the things you do to help manage the risk of an error or a fraud

  • Financial management

Fraud

How to be aware of the risk factors relating to fraud and take steps to protect your organisation.

  • Financial management

Audit and independent examination

The difference between audits and independent examinations and how to prepare for both

  • Financial management

Record keeping and accounting

The basic principles of bookkeeping are the same for charities as for other organisations, you just need to be aware of the slightly different emphasis and the need to keep restricted funds separate.

  • Financial management

Writing a financial strategy

Guidance on creating a financial strategy and what you need to include

  • Financial management

Funding and income planner

A pre-built spreadsheet that calculates your income percentages when you input your current funding and future targets

Budgeting and cashflows

How to create budgets, cashflow forecasts and understanding the cashflow process

  • Financial management

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Volunteers and the law (0.5 day)

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission