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Make a room booking enquiry

Fill in our quick form to enquire about our rooms

Audio-visual equipment

Choose from a range of audio-visual equipment packs to support your event

Food and drink

Our in-house catering team offer a full range of food and drink for all occasions

Food and drink order form

Complete our quick form to arrange catering for your event

Find us

Directions to our building in Kings Cross, London

Quality standards

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

  • Involving volunteers

Trusted Standard awarded organisations

Organisations have been awarded the Trusted Charity Mark

Support for trustees

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Service Directory

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

  • Finance
  • People, HR and recruitment
  • IT and data protection

'Every day counts' as charities still wait for government support

  • Coronavirus

Government support for charities – NCVO reaction

At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.

  • Coronavirus

Voluntary sector will shrink following coronavirus

Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will

  • Coronavirus
  • Involving volunteers

Dr Priya Singh set to be new chair of NCVO

  • Inside NCVO

NCVO consults staff on restructure proposals

  • Business planning and strategy

New research supports organisations to improve volunteer experience for minority groups

  • Involving volunteers

NCVO announces detailed plans for future offer to members, charities and volunteering

  • Involving volunteers

Statement from Priya Singh, chair, on behalf of the Board of Trustees

  • Equity, diversity and inclusion

Dealing with unconscious bias

Tackle one of the biggest obstacles we face when creating digital content, software and services

Planning user research

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

  • Digital and technology

Asking good user research interview questions

Use this page to ask the right kind of questions when you're planning user research interviews

  • Digital and technology

Best practice and legal compliance for consent and data storage

  • Digital and technology

Note taking and making sense of your research

  • Digital and technology

Before you start a new website project

Use this page to help you work out if your website needs replacing and how to go about doing it

  • Digital and technology

Building your own website or getting a specialist

Use this page for information on building your own website or getting someone to help.

  • Digital and technology

Creating and sharing useful eLearning

Understand eLearning and decide if you need a learning management system

Moving your face-to-face training online

How to move your charity, organisation or community group's face-to-face training online

Safeguarding online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Special volunteering network meeting: Keep volunteering voluntary

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff