Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.
Make sure you offer the right volunteer training to help your volunteers do their roles
How to thank your volunteers and show you appreciate their efforts
How to recognise and address problems or issues with your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
What to include in volunteer induction training to help new volunteers get started
Guidance on choosing a system to help you recruit, train, engage and retain your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
Zurich provide insurance for charities, social enterprises and community groups of all shapes and sizes
The King's speech sets out the new Labour government's priorities for the months ahead, following the party's general election victory.
Our analysis of Labour's first few days in government and what their announcements could mean for the charity sector
A round-up of the latest governance news, resources and dates for your diary
The latest guidance from the Charity Commission, new governance resources and upcoming training
Our latest update on what’s happening in Westminster and how it might impact charities
Our reflections on the budget and what it could mean for voluntary organisations
What we learned during the National Volunteering Forum, along with examples of actions you can take in response to the volunteering challenges facing the sector
Following recent changes within NCVO, this letter from CEO Kate Lee, sets out plans for the future and our continued commitment to supporting small charities.
Find out about the most important documents needed for good safeguarding
Guidance on reserves policies for your charity
A sample family leave policy, designed for small charities and voluntary organisations
A sample dignity at work policy, designed for small charities and voluntary organisations
A sample flexible working policy, designed for small charities and voluntary organisations
How a volunteer policy can benefit your organisation and what it should include
Check your organisation has the right policies and procedures in place to employ and manage staff
Use this to help you write your data protection policy and procedures and other related documents.
How human resources can play a leading role in safeguarding
Find out about the responsibilities of a volunteer manager and how to plan a safeguarding policy