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This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Get an introduction to data collection methods and practical guidance for evaluating your work

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Governance
Leadership

How to run volunteer recruitment and where to find the volunteers you need

Involving volunteers

Important things to consider when creating a new volunteer role

Involving volunteers

Advertise your role and attract the right volunteers

Involving volunteers

Make sure your application and interview processes are accessible and fair

Involving volunteers

Carry out the appropriate checks and let volunteers know if they've been successful

Involving volunteers

How volunteering affects volunteers who claim benefits and how you can support them

Involving volunteers

The rules about volunteers from overseas, including who can and can’t volunteer and what the restrictions are

Involving volunteers

How to write a volunteer agreement without creating an employment contract

Involving volunteers

What to include in volunteer induction training to help new volunteers get started

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will give trustees an overview and understanding of charity governance, regulation and best practice

A chance to hear from regulators about their plans for the voluntary sector.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.

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Mentoring and coaching skills (0.5 days)

Strategic planning: tools for decision making (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Tools and methods for measuring outcomes (1 day)

Strategic leadership (1 day)

NCVO member welcome and refresher session: July 2025

Managing people in the charity sector (2 days)

Boost your personal influence and impact (0.5 day)

Leading change and transformation (2 days)

Safeguarding essentials for trustees (0.5 day)

Saskia Konynenburg appointed Interim Chief Executive of NCVO

Recruiting volunteers

Develop your role

Find volunteers

Manage applications and organise interviews

Appoint volunteers

Volunteers who claim benefits

Volunteers from overseas

Writing a volunteer agreement

Running a volunteer induction

Supporting volunteers

Theory of change for strategic planning and evaluation (1 day)

Charity finance skills (1 day)

Supporting good governance (4 x 0.5 days)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

NCVO member welcome and refresher session: July 2025

Charity trustee induction and refresher (2 x 0.5 days)

All-Party Parliamentary Group (APPG) on Charities and Volunteering

Outcomes and impact measurement (1 day)

Managing conflict and ending volunteering well (0.5 day)

NCVO/Zurich webinar: navigating financial risk with confidence

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Mentoring and coaching skills (0.5 days)

Strategic planning: tools for decision making (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Tools and methods for measuring outcomes (1 day)

Strategic leadership (1 day)

Managing people in the charity sector (2 days)

Boost your personal influence and impact (0.5 day)

Leading change and transformation (2 days)

Safeguarding essentials for trustees (0.5 day)

Theory of change for strategic planning and evaluation (1 day)

Charity finance skills (1 day)

Supporting good governance (4 x 0.5 days)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Outcomes and impact measurement (1 day)

Managing conflict and ending volunteering well (0.5 day)

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