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Guidance on how to deal with common scenarios when closing a charity

Guidance on refusing donations, communicating with donors, and returning donations

Guidance on how to deal with common scenarios when closing a charity

Government and politics

Involving volunteers

Coronavirus
Involving volunteers
Responding to crises

Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

Impact and evaluation

Inside NCVO

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Discover what’s shaping charity governance in 2025, benchmark best practice and gain practical ideas to strengthen inclusion, leadership and alignment.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Through a blend of theoretical frameworks and practical application, you'll learn how to build a fundraising function that is not only effective today but sustainable and resilient for years to come.

Explore refreshed Charity Governance Code guidance and reflect on how trustee behaviours shape decision-making, board culture and effectiveness.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Join us to get a basic understanding of AI and tools that can support you in your trustee role.

This course will give trustees an overview and understanding of charity governance, regulation and best practice

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Mentoring and coaching skills (0.5 days)

Theory of change for strategic planning and evaluation (1 day)

Supporting good governance (4 x 0.5 days)

Building a sustainable and resilient fundraising strategy (1 day)

Charity finance skills (1 day)

Outcomes and impact measurement (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

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