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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations

Government and politics

The latest volunteering news, resources and dates for your diary

Involving volunteers

A round-up of the latest governance news, resources and dates for your diary

Governance

Our latest update on what’s happening in Westminster and how it might impact charities

Government and politics

Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity

Inside NCVO
Equity, diversity and inclusion

Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector

Employing and managing staff

Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary

Involving volunteers

Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme

Involving volunteers

A round-up of the latest governance news, resources and dates for your diary

Governance

Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Learn Practical tips to ensure you are successful in your funding bid applications.

Explore charity trading and when to consider a trading subsidiary.

Get an introduction to data collection methods and practical guidance for evaluating your work

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course will develop your skills and help you use a marketing approach to recruit volunteers

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

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Dealing with unconscious bias

Doing user research

Planning user research

Asking good user research interview questions

Best practice and legal compliance for consent and data storage

Note taking and making sense of your research

Planning a new website

Before you start a new website project

Building your own website or getting a specialist

Creating and sharing useful eLearning

The Road Ahead 2024

Volunteering round-up: January 2024

Governance round-up: January 2024

The inside track: January 2024

Listen, act and change this Race Equality Week

Rethinking charity internships

Volunteering round-up: February 2024

Re-invigorating volunteering with Active Kindness

Governance round-up: February 2024

The Road Ahead 2024: Opportunities and challenges for the voluntary sector

You employ staff

You involve volunteers

You deliver services to people at risk of harm

You have safeguarding duties to children or adults at risk

Get email updates from NCVO

Developing a Fundraising Strategy (0.5 day)

Data protection essentials (2 x 0.5 days)

Successful funding applications (0.5 day)

Webinar: charity trading essentials

Tools and methods for measuring outcomes (1 day)

Leading external engagement ( 1 day)

Supporting good governance (4 x 0.5 days)

Recruiting volunteers (0.5 day)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

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Developing a Fundraising Strategy (0.5 day)

Data protection essentials (2 x 0.5 days)

Successful funding applications (0.5 day)

Tools and methods for measuring outcomes (1 day)

Leading external engagement ( 1 day)

Supporting good governance (4 x 0.5 days)

Recruiting volunteers (0.5 day)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

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