Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Get the basics on data and insight and why they matter to charities, organisations and community groups
A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis
A guide to help organisations consider how the world is changing
A guide for your organisation to look at the priorities and impact of other organisations in your area of work
Use this tool to help you identify the forces working for and against a particular option
Use this tool to help your organisation explore tradeoffs
Important things to consider before deciding to close your voluntary organisation
Every voluntary organisation should regularly ask whether it’s still well placed to achieve its goals
If your organisation is still financially viable, you may want to consider alternative options to closure