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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Safeguarding considerations when shortlisting for roles

Safeguarding

How to conduct interviews

Safeguarding

How to carry out pre-employment checks

Safeguarding

Safeguarding for onboarding, training and support

Safeguarding

How to conduct exit interviews safely

Safeguarding

Safeguarding questions to use during interviews

Safeguarding

How you can support safeguarding for your organisation, internally and externally

Safeguarding

How to communicate about your organisation's work safely

Safeguarding

How to make safeguarding a central part of your fundraising

Safeguarding

Making sure you’ve covered important aspects of safeguarding when fundraising

Safeguarding

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

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Charity trustee induction and refresher (2 x 0.5 days)

Managing people in the charity sector (2 days)

Safeguarding essentials for trustees (0.5 day)

Charity finance skills (1 day)

Good practice in volunteer management (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

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