Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
The Employment Rights Bill introduces the biggest changes to UK employment law in decades. Find out when these changes will happen and what you should be doing to get ready.
Membership body announces changes to its executive team following the arrival of new CEO, Kate Lee.
Limited measures announced, but not enough to ease financial strain on charities.
A new report from NCVO explores impact of rise in extremism and social division on the voluntary sector.
The steps you should take when shortlisting and interviewing applicants
Guidance on making a provisional offer of employment and conducting checks
How to set up a good induction and probation programme
How to help your team maintain and improve their performance at work
How to set effective objectives and behaviour standards for your team
How to give your team effective feedback
How to develop effective learning and development plans
Guidance to help you motivate and engage your team
Tips to help you plan and run effective one-to-one meetings and appraisals
Guidance to help you address and manage poor performance in the people you manage