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The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

Digital and technology

Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations

Government and politics

The latest volunteering news, resources and dates for your diary

Involving volunteers

A round-up of the latest governance news, resources and dates for your diary

Governance

Our latest update on what’s happening in Westminster and how it might impact charities

Government and politics

Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity

Inside NCVO
Equity, diversity and inclusion

Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector

Employing and managing staff

Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary

Involving volunteers

Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme

Involving volunteers

A round-up of the latest governance news, resources and dates for your diary

Governance

Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year

Learn about how to create an evaluation budget

Impact and evaluation

Impact and evaluation

Learn about the different planning tools you can use to help you find out what difference you want to make

Impact and evaluation

Learn how to create your own evaluation planning triangle

Impact and evaluation

Examples of evaluation planning triangles in different organisations

Impact and evaluation

Learn how to develop a monitoring and evaluation framework and see some examples

Impact and evaluation

Learn about how to create a monitoring and evaluation framework

Impact and evaluation

View what some monitoring and evaluation frameworks look like for different organisations

Impact and evaluation

Learn about which evaluation method will be best for the type of evaluation work you're doing

Impact and evaluation

Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are

Impact and evaluation

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course will develop your skills and help you use a marketing approach to recruit volunteers

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

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Leading external engagement ( 1 day)

Tools and methods for measuring outcomes (1 day)

Supporting good governance (4 x 0.5 days)

Recruiting volunteers (0.5 day)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Charity finance skills (1 day)

Safeguarding essentials for trustees (0.5 day)

Developing a volunteer strategy (1 day)

Mentoring and coaching skills (0.5 days)

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