Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations
The latest volunteering news, resources and dates for your diary
A round-up of the latest governance news, resources and dates for your diary
Our latest update on what’s happening in Westminster and how it might impact charities
Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity
Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector
Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary
Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme
A round-up of the latest governance news, resources and dates for your diary
Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year
Guidance on the law around involving volunteers with your organiation
Things to consider when paid staff want to volunteer for the organisation that employs them
Guidance on holding and protecting data on volunteers
Guidance on when a volunteer can demonstrate that they're working under a contract, and what that means
Examples of tribunal decisions where a volunteer be seen as an employee
What happens if a volunteer is found to be eligible for the minimum wage
How to make the most of volunteers while ensuring they don’t become workers or employees
Learn more about volunteering while receiving state benefits
Learn about the tax and national insurance implications for volunteers
Guidance on the health and safety measures you need to put in place when working with volunteers