Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
The Employment Rights Bill introduces the biggest changes to UK employment law in decades. Find out when these changes will happen and what you should be doing to get ready.
Membership body announces changes to its executive team following the arrival of new CEO, Kate Lee.
Limited measures announced, but not enough to ease financial strain on charities.
A new report from NCVO explores impact of rise in extremism and social division on the voluntary sector.
The government has announced a new initiative designed to support stronger, fairer and more collaborative relationships between charities and local government.
Important things to consider when creating a new volunteer role
Advertise your role and attract the right volunteers
Make sure your application and interview processes are accessible and fair
Carry out the appropriate checks and let volunteers know if they've been successful
How volunteering affects volunteers who claim benefits and how you can support them
The rules about volunteers from overseas, including who can and can’t volunteer and what the restrictions are
How to write a volunteer agreement without creating an employment contract
What to include in volunteer induction training to help new volunteers get started
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation