Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations
The latest volunteering news, resources and dates for your diary
A round-up of the latest governance news, resources and dates for your diary
Our latest update on what’s happening in Westminster and how it might impact charities
Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity
Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector
Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary
Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme
A round-up of the latest governance news, resources and dates for your diary
Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year
Incorporating conflicts of interest into your financial procedures manual
A basic building block of internal control
Putting together a properly costed plan, and then using it to monitor progress
The Charity Commission expects organisations to know that their money is coming from somewhere reputable. This guidance explains what you can take.
Guidance for using NCVO's control on expenditure manual templates
Guidance for using NCVO's financial procedures manual templates - investment and borrowing section
Guidance for using NCVO's financial procedures manual templates - controls on financial assets
Guidance for using NCVO's financial procedures manual templates - human resources
Guidance for using NCVO's financial procedures manual templates - controls on physical assets
Downloadable financial procedures manual templates for charities and voluntary organisations.