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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Information and tools on strategic planning.

Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment

A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.

Self reflection is an important part of your professional development and will help you to do your role effectively.

Guidance on conducting individual trustee performance reviews

Governance

How to use NCVO's financial procedures manual template

Governance

Guidance for using NCVO's financial procedures manual templates

Governance

Guidance for using NCVO's financial procedures manual templates

Governance

Guidance on reserves policies for your charity

Governance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This advanced course is specifically for data protection leads or officers in charitable organisations.

Discover how partnership working can help your organisation grow its impact and make the most of limited resources. Gain practical tools, legal insights and guidance to build strong and successful collaborations.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

Trustees play an important role in making sure charities are well-managed and can achieve their aims. This accessible, interactive trustee eLearning course lets you study in your own time and at your own pace so you can fit around your schedule and priorities.

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Good practice in volunteer management (1 day)

Better impact reporting (0.5 day)

Advanced data protection (2 x 0.5 days)

Developing partnership working (0.5 day)

Managing people in the charity sector (2 days)

Designated safeguarding leads in charities (1 day)

Data protection essentials (2 x 0.5 days)

Safeguarding essentials for trustees (0.5 day)

Advanced project management (1 day)

eLearning: Roles and duties of trustees

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