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Dealing with unconscious bias

Tackle one of the biggest obstacles we face when creating digital content, software and services

Doing user research

Help and guidance for user research when building new digital tools for your small charity

  • Digital and technology

Planning user research

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

  • Digital and technology

Asking good user research interview questions

Use this page to ask the right kind of questions when you're planning user research interviews

  • Digital and technology

Best practice and legal compliance for consent and data storage

  • Digital and technology

Note taking and making sense of your research

  • Digital and technology

Before you start a new website project

Use this page to help you work out if your website needs replacing and how to go about doing it

  • Digital and technology

Building your own website or getting a specialist

Use this page for information on building your own website or getting someone to help.

  • Digital and technology

Creating and sharing useful eLearning

Understand eLearning and decide if you need a learning management system

The Road Ahead 2024

The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations

  • Government and politics

Volunteering round-up: January 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: January 2024

A round-up of the latest governance news, resources and dates for your diary

  • Governance

The inside track: January 2024

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Listen, act and change this Race Equality Week

Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity

  • Inside NCVO
  • Equity, diversity and inclusion

Rethinking charity internships

Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector

  • Employing and managing staff

Volunteering round-up: February 2024

Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary

  • Involving volunteers

Re-invigorating volunteering with Active Kindness

Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme

  • Involving volunteers

Governance round-up: February 2024

A round-up of the latest governance news, resources and dates for your diary

  • Governance

The Road Ahead 2024: Opportunities and challenges for the voluntary sector

Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year

Get started with equity, diversity and inclusion

This page helps you get started in improving your organisations’ approach to equity, diversity and inclusion.

  • Equity, diversity and inclusion

The Equality Act: Your legal duties

Using the Equality Act to understand your legal duties

  • Equity, diversity and inclusion

Respond to discrimination

This page is about how to respond to discrimination occurring in your organisation.

  • Equity, diversity and inclusion

Insurance

Risk management is a vital (and legal) responsibility for charity trustees. This page covers an introduction to the risk management process and the role insurance plays in protecting your organisation.

  • Law and regulation

Charity ethical principles

Principles that support charities to recognise and resolve ethical issues and conflicts, and make charities safer

  • Governance

Explaining governance

Learn about what governance is and how it applies to charities

  • Governance

What is a board?

Learn about what a board is and how it works

  • Governance

What is a trustee?

What is a Trustee and how do you appoint them?

  • Governance

Trustee roles

What is the role of a Trustee?

  • Governance

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Developing a Fundraising Strategy (0.5 day)

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Webinar: charity trading essentials

Explore charity trading and when to consider a trading subsidiary.

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Leading external engagement ( 1 day)

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice