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Dealing with unconscious bias

Tackle one of the biggest obstacles we face when creating digital content, software and services

Doing user research

Help and guidance for user research when building new digital tools for your small charity

  • Digital and technology

Planning user research

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

  • Digital and technology

Asking good user research interview questions

Use this page to ask the right kind of questions when you're planning user research interviews

  • Digital and technology

Best practice and legal compliance for consent and data storage

  • Digital and technology

Note taking and making sense of your research

  • Digital and technology

Before you start a new website project

Use this page to help you work out if your website needs replacing and how to go about doing it

  • Digital and technology

Building your own website or getting a specialist

Use this page for information on building your own website or getting someone to help.

  • Digital and technology

NCVO statement on the death of Her Majesty The Queen

The inside track: September 2022

Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.

  • Government and politics

Governance round-up: September 2022

NCVO’s lead governance consultant Dan Francis shares our plans for Trustees’ Week and explores our wider support offer for trustees

  • Governance

New financial measures and tax cuts don't address causes of rising costs and rising inequality

Policy and insight manager Sam Mercadante responds to the government's new financial measures, calling for more funding and policy choices that prevent poverty and inequality

  • Government and politics
  • Responding to crises

Report of the Inquiry into charity senior executive pay and guidance for trustees on setting remuneration

Report of the Inquiry into charity senior executive pay and guidance for trustees on setting remuneration

  • Financial management

Volunteering round-up: September 2022

  • Involving volunteers

Government policy and funding round-up: October 2022

  • Funding and income
  • Government and politics

UK Civil Society Almanac 2022

  • Government and politics
  • Involving volunteers

Governance round-up: October 2022

  • Governance

Communicating change and consulting stakeholders

Guidance to help you communicate change and consult stakeholders

  • Employing and managing staff

Supporting staff and volunteers through change

Guidance to help you support staff and volunteers through change

  • Employing and managing staff

Understanding and managing resistance to change

Guidance to help you understand and manage resistance to change

  • Employing and managing staff

Embedding and evaluating change

Guidance to help you embed and evaluate change

  • Employing and managing staff

Five steps to restructuring your organisation

Five key steps to follow when restructuring a charity or voluntary organisation

  • Employing and managing staff

Proposing redundancies

What to do if you’re planning to make less than 20 employees redundant

  • Employing and managing staff

Modern slavery statements and charities

  • Law and regulation

Legal obligations of charities

Guidance for charities and their legal obligations

  • Law and regulation

Legal advice and assistance

Sources of legal advice and assistance for charities, voluntary organisations and social enterprises.

  • Law and regulation

Legal compliance checklist

This document contains a list of legal aspects that need to be covered by most voluntary organisations.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Leading a thriving organisational culture (1 Day)

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

Member listening forum: challenges facing charities in divided times

Share your experiences, connect with peers and help shape NCVO’s support to strengthen safety and solidarity across the sector.

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Member listening forum: challenges facing charities in divided times

Share your experiences, connect with peers and help shape NCVO’s support to strengthen safety and solidarity across the sector.