Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Our chief executive Sarah Vibert shares her thoughts on key findings from NPC’s new charity sector report
A survey of UK charities
An update on our influencing work, government policy and funding announcements
An update on our work to address the chronic underfunding of public services delivered by charities.
Key points from the budget and analysis of how it will impact the voluntary sector
Resources, events, support and information on the big issues affecting small charities
Our latest impact and evaluation support, guidance and training
The latest volunteering news, resources and dates for your diary
Our latest update on what’s happening in Westminster and how it might impact charities
The latest governance news, resources and dates for your diary
Writing the executive summary of your business plan
Writing about your organisation in your business plan
Writing about what your organisation does in your business plan
How to navigate your market and customer base
Writing the market analysis section of your business plan
Writing the market research section of your business plan
Writing the market research and testing section of your business plan
Writing the operational planning section of your business plan
Writing the people, management and governance section of your business plan
Writing the impact section of your business plan