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The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

Digital and technology

Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations

Government and politics

The latest volunteering news, resources and dates for your diary

Involving volunteers

A round-up of the latest governance news, resources and dates for your diary

Governance

Our latest update on what’s happening in Westminster and how it might impact charities

Government and politics

Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity

Inside NCVO
Equity, diversity and inclusion

Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector

Employing and managing staff

Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary

Involving volunteers

Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme

Involving volunteers

A round-up of the latest governance news, resources and dates for your diary

Governance

Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year

What is a Trustee and how do you appoint them?

Governance

What is the role of a Trustee?

Governance

Find out about who your charities members are and what decisions they make

Governance

Learn about the rules around decision-making and how to go about the process of making decisions effectively

Governance

Learn about the different types of meetings and how you can work to make them effective

Governance

Learn about what the structure of the board looks like and what to consider when reviewing

Governance

Learn about what conflicts of interest are and how to work through them

Governance

Learn about what matters are reserved for the board, in what situations you can delegate and to who

Governance

Learn about how to navigate strategic and operational problems and where the responsibility is located

Governance

Learn more about the key areas boards and trustees are responsible for

Governance

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Get an introduction to data collection methods and practical guidance for evaluating your work

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

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Recruiting volunteers (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Developing a volunteer strategy (1 day)

Volunteers and the law (0.5 day)

Safeguarding essentials in charities (1 day)

Managing people in the charity sector (2 days)

Charity finance strategy (1 day)

Tools and methods for measuring outcomes (1 day)

Leading a thriving organisational culture (1 Day)

Designated safeguarding leads in charities (1 day)

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