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What digital skills do charities need?

This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.

  • Digital and technology

Understanding the digital skills you have

Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.

  • Digital and technology

Closing your charity’s digital skills gap

There are plenty of resources out there to help grow digital skills, whatever your budget.

  • Digital and technology

10 tips for running a digital skills programme

Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.

  • Digital and technology

How to carry out a digital skills survey

Run a survey to measure your charity, organisation or community group's level of digital skill

  • Digital and technology

Convincing senior leaders and trustees to get involved in digital change

Convince your charity, organisation or community group's leaders to support digital change

Tackling barriers to digital change for staff and volunteers

Help your organisation's staff and volunteers to engage with digital change

  • Digital and technology

Finding software discounts safely

Find out about charity software discounts to help your organisation use technology

  • Digital and technology

Finding comparisons of software and digital tools

Find some comparisons of software and digital tools used by charities, organisations or community groups

  • Digital and technology

Autumn Statement 2023: Impact on charities

Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities

Government policy and funding round-up: November 2023

Latest updates on our influencing work, government policy and funding announcements

  • Financial management
  • Government and politics
  • Funding and income

Time Well Spent 2023: Volunteering among the global majority

Research exploring the volunteering experiences and perspectives of people from the global majority

  • Equity, diversity and inclusion
  • Involving volunteers

Impact round-up: December 2023

The latest resources, events and training to help your organisation with its impact and evaluation

  • Impact and evaluation

Volunteering round-up: December 2023

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: December 2023

New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary

  • Governance

Our tribute to Michelle

It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.

Why your voice is important in 2024, and how NCVO can help

How charities can harness the power of our collective voice in 2024

Practical support bulletin: January 2024

Resources, events, support and information on the big issues affecting small charities

  • Cost of living
  • Digital and technology
  • Involving volunteers

Government policy and funding round-up: January 2024

Latest updates on our influencing work, government policy and funding announcements

  • Funding and income
  • Government and politics

Corporation and income tax

Charities are usually exempt from paying corporation or income tax, but there are some situations where you might become liable

  • Financial management

VAT and charities

When do charities need to consider VAT and what are the exemptions?

  • Financial management

Trading and charities

How to trade as a charity, and what the risks are

  • Financial management

How to set up a trading subsidiary

Charities are allowed to trade under certain circumstances, but if you've decided to develop a trading activity which is not allowed, you'll need to establish a trading subsidiary. Here's how.

  • Financial management

Gift Aid

Gift Aid is a scheme which allows charities to claim an extra 25p for every £1 donated

  • Financial management

Gift aid small donations scheme (GASDS)

GASDS is a top up on small cash donations without using Gift Aid

  • Financial management

Making tax digital

Guidance on complying with with HMRC Making Tax Digital reporting requirements

  • Financial management

Banking guidance for charities

Guidance around when a charity or voluntary organisation needs a bank account, and how to choose one and set it up.

  • Financial management

Financial difficulty and insolvency

Find out about some of the areas to consider when managing financial difficulties and insolvency

  • Financial management

Working through financial challenges

Learn about how to work though helping your organisation manage financial uncertainty

  • Financial management

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

NCVO member welcome and refresher session

Join this session to explore your NCVO member benefits and learn more about our supportive community.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Developing a Fundraising Strategy (0.5 day)

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.