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    • Time Well Spent: A national survey on the volunteer experience
    • Introduction
    • At a glance
    • Volunteer participation
    • Volunteer context
    • Volunteer experience
    • Volunteer impacts
    • Volunteer retention
    • Looking ahead
    • Concluding reflections
    • Appendices
    • Download this report

Time Well Spent: A national survey on the volunteer experience

  • Véronique Jochum
  • John Davies
  • Joy Dobbs
  • Lisa Hornung

Published: 01 January 2019

  • Foreword
    • Acknowledgements
  • Introduction
    • 1.1 Research background
    • 1.2 Overall aims and objectives
    • 1.3 Our approach
    • 1.4 Reading this report
  • At a glance
    • Volunteer participation
    • Volunteer context
    • Volunteer experience
    • Volunteer impacts
    • Volunteer retention
    • Looking ahead
    • Conclusions and implications
  • Volunteer participation
    • 3.1 Key findings
    • 3.2 Overall levels of participation
    • 3.3 Volunteering over people's lifetime
    • 3.4 Who volunteers and who doesn't?
    • 3.5 Food for thought: The spectrum of engagement
  • Volunteer context
    • 4.1 Key findings
    • 4.2 What, where, when, who for and how?
    • Spotlight (1) on: employer-supported volunteering
    • 4.2.5 How do they volunteer?
    • 4.3 Getting started
    • 4.4 Food for thought: The diversity of volunteer journeys
  • Volunteer experience
    • 5.1 Key findings
    • 5.2 Satisfaction and likelihood to recommend
    • Spotlight (2) on: the experience of BAME volunteers
    • 5.3 Volunteer management and support
    • Spotlight (3) on: the recognition of volunteers in wider society
    • 5.4 The organisation and relationships with others
    • Spotlight (4) on: how volunteering is organised
    • 5.5 Food for thought: What matters most for satisfaction?
  • Volunteer impacts
    • 6.1 Key findings
    • 6.2 Perceived benefits of volunteering
    • 6.3 Negative experiences and impacts
    • Volunteers were asked to reflect on any negative experiences and impacts of volunteering, prompted by a list
    • 6.4 Food for thought: How do the perceived impacts of volunteering affect satisfaction?
  • Volunteer retention
    • 7.1 Key findings
    • 7.2. How likely are volunteers to continue?
    • 7.3 Why do volunteers continue or stop?
    • 7.4. Food for thought: What matters most for retaining volunteers?
  • Looking ahead
    • 8.1 Key finding
    • 8.2 What stops people from getting involved?
    • 8.3 What might encourage people to volunteer?
    • 8.4 What future opportunities are of interest?
    • 8.5 Food for thought: The potential for future engagement
  • Concluding reflections
    • Key features that make up the volunteers experience
    • 9.2 What does this mean for practice?
    • 9.3 What does this mean for policy?
  • Appendices
  • Download this report

Download this report

Time Well Spent: A national survey on the volunteer experience

PDF 3.7 MB

Time Well Spent: A national survey on the volunteer experience – summary

PDF 1.4 MB

This page was last reviewed for accuracy on 01 January 2019

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This page was last reviewed for accuracy on 01 January 2019
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