Digital content assistant

  • Salary: £28,406 (per annum)
  • Hours: Full-time (35 hours per week)
  • Contract: Permanent 
  • Location: Society Building, 8 All Saints Street, London N1
  • Closing date: 09.00 Monday 24 February 2020
  • Interviews: Thursday 5 March 2020
  • Reference: DCA

In this role you’ll support a busy team to produce and maintain high-quality digital content across an exciting portfolio of websites serving charities and the voluntary sector. Working across a range of formats and platforms, you’ll handle support requests from across the organisation to help us keep our websites up-to-date and running smoothly.

Working as part of a collaborative and innovative team of digital content, development and data specialists, you’ll edit, update and publish content to help us meet user needs, organisational goals and digital best practice, ensuring our high standards are consistently applied.

You’ll help users get the most from NCVO’s websites by responding to queries and troubleshooting website issues for internal and external customers. You’ll also support our work to evaluate and continuously improve our content, participating in our content design process and assisting with our programme of user research.

With strong writing and editing skills and excellent attention to detail, you’ll have experience of using websites and content management systems to update and publish content. You’ll have an up-to-date grasp of digital technologies, preferably with a working knowledge of HTML and CSS, and be able to quickly learn new tools and troubleshoot technical issues.

A proactive team player with a strong interest in digital communications and technology, you’ll enjoy working with others to achieve shared goals and will be keen to develop your editorial and technical skills as you support our programme of digital work.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented in NCVO. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Job information

How to apply

Please complete both parts of the application, quoting the reference DCA, and email to This email address is being protected from spambots. You need JavaScript enabled to view it.:

If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email HR or phone us on 020 7520 2537 (24-hour voicemail).

About NCVO

Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering.

This thriving voluntary sector and volunteer movement are essential for a better society – especially in times of challenge and change.

That’s why, inspired and empowered by our 14,000 members, NCVO champions the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922

Benefits for NCVO employees

NCVO offers attractive benefits including: 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and the option to purchase up to five more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal. 

Site by Clickingmad