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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Training

We offer a range of training courses designed to help you do what you do best

eLearning: Roles and duties of trustees

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

Leading on purpose

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Our vision for charity leaders

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

Support for small charities and voluntary organisations

We know small charities make a big impact with limited resource - that's why we're here to help

Small charity helpdesk

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

Creating inclusive growth: Local Enterprise Partnerships' engagement with the voluntary sector

  • Collaboration
  • Involving volunteers

Levelling up: The UK Shared Prosperity Fund

  • Government and politics

Volunteering: A family affair? Summary report

  • Involving volunteers

Volunteering: A family affair?

  • Involving volunteers

Beyond charities

  • Equity, diversity and inclusion

The impact of covid-19 on the voluntary sector

  • Coronavirus
  • Involving volunteers

The Road Ahead 2020

A review of the voluntary sector's operating environment.

  • Responding to crises
  • Coronavirus
  • Funding and income

Creating partnerships for success

  • Collaboration
  • Impact and evaluation

Time Well Spent: Volunteering in the public sector

  • Involving volunteers

Key duties of regulated bodies

Key duties of regulated bodies for safeguarding children or young people

  • Safeguarding

Key offences and liability

Key offences and liability relating to the protection of children and young people

  • Safeguarding

Safeguarding adults at risk

Key areas of law to be aware of if you or your organisation works with adults at risk of harm

  • Safeguarding

Overview

If you or your organisation works with adults at risk of harm there are key laws and frameworks to help you with safeguarding

  • Safeguarding

General duties of local authorities

Duties of local authorities to safeguard adults at risk

  • Safeguarding

Key duties of public bodies

Key duties of public bodies to safeguard adults at risk

  • Safeguarding

Key duties of regulated bodies

Key duties of regulated bodies to safeguard adults at risk

  • Safeguarding

Key duties of individuals

Key duties of individuals for safeguarding adults at risk

  • Safeguarding

Key offences

Key offences that can cause harm to adults at risk

  • Safeguarding

Safeguarding people from involvement in terrorism

How charities can ensure their premises, staff, volunteers and other resources can’t be used for activities that may, or appear to, support or condone terrorism

  • Safeguarding

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Leading change and transformation (2 days)

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

eLearning: Roles and duties of trustees

Trustees play an important role in making sure charities are well-managed and can achieve their aims. This accessible, interactive trustee eLearning course lets you study in your own time and at your own pace so you can fit around your schedule and priorities.