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Writing about what your organisation does in your business plan

Business planning and strategy

How to navigate your market and customer base

Business planning and strategy

Writing the market analysis section of your business plan

Business planning and strategy

Writing the market research section of your business plan

Business planning and strategy

Writing the market research and testing section of your business plan

Business planning and strategy

Writing the operational planning section of your business plan

Business planning and strategy

Writing the people, management and governance section of your business plan

Business planning and strategy

Writing the impact section of your business plan

Business planning and strategy

Writing the cost and income structure section of your business plan

Business planning and strategy

Writing the financial forecasts section of your business plan

Business planning and strategy

Involving volunteers

Responding to crises
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Involving volunteers

Governance
Equity, diversity and inclusion
Inside NCVO

Involving volunteers

Governance
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Responding to crises

Inside NCVO
Collaboration
Involving volunteers

Law and regulation
Government and politics

Responding to crises

Involving volunteers

Tackle one of the biggest obstacles we face when creating digital content, software and services

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

How to move your charity, organisation or community group's face-to-face training online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Join us for a discussion on the future of partnership working between local government and civil society.

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

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Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Good practice in volunteer management (1 day)

Data protection essentials (2 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

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