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Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

Coronavirus

At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.

Coronavirus

Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will

Coronavirus
Involving volunteers

Inside NCVO

Business planning and strategy

Involving volunteers

Inside NCVO

Coronavirus

Involving volunteers

Equity, diversity and inclusion

Guidance to help you campaign with confidence during an election

Government and politics
Campaigning

Campaigning

Find out what makes charity finance different and how to plan appropriately

Financial management

Internal controls are the things you do to help manage the risk of an error or a fraud

Financial management

How to be aware of the risk factors relating to fraud and take steps to protect your organisation.

Financial management

The difference between audits and independent examinations and how to prepare for both

Financial management

The basic principles of bookkeeping are the same for charities as for other organisations, you just need to be aware of the slightly different emphasis and the need to keep restricted funds separate.

Financial management

Guidance on creating a financial strategy and what you need to include

Financial management

A pre-built spreadsheet that calculates your income percentages when you input your current funding and future targets

How to create budgets, cashflow forecasts and understanding the cashflow process

Financial management

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This advanced course is specifically for data protection leads or officers in charitable organisations.

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Introduction to EDI in charities (2 x 0.5 days)

Managing people in the charity sector (2 days)

Financial governance for trustees (0.5 day)

Good practice in volunteer management (1 day)

Tools and methods for measuring outcomes (1 day)

Influencing parliament and government (2 x 0.5 days)

Strategic leadership (1 day)

Project management in the voluntary sector (2 days)

Advanced data protection (2 x 0.5 days)

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