Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
How to request and process DBS checks
Guidance on what checks you need to complete for people working overseas
Guidance on additional information you need to consider when carrying out DBS checks for trustees
Steps you need to take to keep data safe once DBS checks have been carried out
Guidance on what to do if a staff member or volunteer has a criminal record
Find out about whistleblowing, and the policies your organisation should have in place.
Questions you might ask yourself if you're thinking of raising a concern.
Find out about different types of concerns and ways they can be reported.
Find out why it's useful to stay up to date with safeguarding terminology
Find definitions of some of the most common safeguarding terminology