How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
The definition of the Terrorism Act and what the Charity Commission expects of charities and volunteer organisations
The key duties of charities and volunteer organisations to safeguard against involvement in terrorism
Terrorist offences that may affect charities and voluntary organisations
Helping people at risk of domestic abuse to receive appropriate protection
How the law encourages public bodies to ensure that individuals affected by domestic abuse are supported and perpetrators are held accountable
How the law defines domestic abuse
Duties of public bodies to act to protect individuals at risk of domestic abuse
When charities and voluntary organisations partner with other organisations, safeguarding responsibilities and accountability falls into three categories
The appropriate level of due diligence charities should carry out when working with partners
The steps trustees must take when a charity works with partners, to ensure resources are managed responsibly