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Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

Coronavirus

At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.

Coronavirus

Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will

Coronavirus
Involving volunteers

Inside NCVO

Business planning and strategy

Involving volunteers

Inside NCVO

Coronavirus

Involving volunteers

Equity, diversity and inclusion

Learn more about your organisation's financial position and understanding the timings of financial challenges

Financial management

Learn more about what insolvency means and how cashflow forecasting can help

Financial management

Guidance on taking control of your situation, adopting a people-centred approach and seeking professional advice

Financial management

Learn about what support is available for managing energy costs and being energy efficient

Financial management

Learn about the key stages of collaboration and what they mean for your organisation

Collaboration

Collaborative working, also known as joint or partnership working, covers a variety of ways that two or more organisations can work together

Collaboration

Decide whether collaboration will help you achieve your aims by learning about the potential benefits and risks

Collaboration

A checklist of questions to help you decide whether to work collaboratively on a given project.

Collaboration

Tips to help voluntary organisations collaborate effectively with the right partners

Collaboration

This page explains the different ways that voluntary organisations may collaborate in order to bid for and deliver a commissioned contract

Collaboration

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

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Boost your personal influence and impact (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Safeguarding essentials in charities (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Managing people in the charity sector (2 days)

Safeguarding essentials for trustees (0.5 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Good practice in volunteer management (1 day)

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