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What to include in volunteer induction training to help new volunteers get started

Involving volunteers

Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Coronavirus

At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.

Coronavirus

Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will

Coronavirus
Involving volunteers

Inside NCVO

Business planning and strategy

Involving volunteers

Inside NCVO

Coronavirus

Involving volunteers

Equity, diversity and inclusion

A sample emergency leave for dependants policy, designed for small charities and voluntary organisations

A sample equity, diversity and inclusion policy, designed for small charities and voluntary organisations

A guide to help you develop an expenses policy for your organisation

A sample family leave policy, designed for small charities and voluntary organisations

A sample flexible working policy, designed for small charities and voluntary organisations

A sample grievance procedure, designed for small charities and voluntary organisations

A guide to help you develop an information technology policy for your organisation

A sample maternity leave policy, designed for small charities and voluntary organisations

A sample paternity leave policy, designed for small charities and voluntary organisations

A sample pay policy, designed for small charities and voluntary organisations

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

This practical two-day course for aspiring and existing charity leaders will teach you how to adapt to an ever-changing environment. Learn how to successfully deliver meaningful change to improve your team or organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This advanced course is specifically for data protection leads or officers in charitable organisations.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Our Governance Forum is a space for charity governance professionals and those who support good governance to come together, learn and network

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This essentials course is suitable for anyone within an organisation that handles the personal data of staff, service users, beneficiaries, volunteers, customers, members or supporters, and needs to know the basics of data protection for voluntary organisations.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

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Advanced project management (1 day)

Leading change and transformation (2 days)

Managing people in the charity sector (2 days)

Advanced data protection (2 x 0.5 days)

Good practice in volunteer management (1 day)

Boost your personal influence and impact (0.5 day)

Charity finance strategy (1 day)

Data protection essentials (2 x 0.5 days)

Safeguarding essentials for trustees (0.5 day)

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