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What we learned during the National Volunteering Forum, along with examples of actions you can take in response to the volunteering challenges facing the sector

Responding to crises

As we enter the new year, read our advice for how to prepare for the challenges the sector is facing.

Responding to crises
Government and politics

We’ve called for an urgent review into who's included in the government’s new energy discount scheme. We’re also calling for work to begin on a long-term support plan for the voluntary sector

Responding to crises

As we begin a new year, governance consultant Sally Stephens looks ahead to the big stories for 2023

Governance

This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements

Government and politics
Funding and income

Banking is often one of the greatest day-to-day challenges faced by charities. Policy and insight manager Sam Mercadante explores the issue in more detail, and shares details of a new NCVO project

Financial management

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

Funding and income
Financial management
Responding to crises

In the first of our Road Ahead series, we consider what the cost of living crisis could mean for us all in the months ahead

Responding to crises

As part of our Road Ahead series, we explore the issues affecting the people at the heart of our organisations

Employing and managing staff
Governance
Involving volunteers

In this Road Ahead article, we reflect on our shared commitment to better reflect and engage with the communities we serve

Equity, diversity and inclusion

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Tackle one of the biggest obstacles we face when creating digital content, software and services

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

How to move your charity, organisation or community group's face-to-face training online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

We know numbers can be daunting. Whether you are a staff member managing daily operations or a trustee overseeing governance, understanding your charity financial health is key to sustainable impact.

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Managing conflict and ending volunteering well (0.5 day)

Safeguarding essentials for trustees (0.5 day)

Strategic leadership (1 day)

Safeguarding essentials in charities (1 day)

Authentic leadership (1 day)

Data protection essentials (2 x 0.5 days)

Developing a fundraising strategy (0.5 day)

Volunteers and the law (0.5 day)

Designated safeguarding leads in charities (1 day)

Charity finance skills (1 day)

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