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Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Government and politics

Involving volunteers

Coronavirus
Involving volunteers
Responding to crises

Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

Impact and evaluation

Inside NCVO

How to reduce technology-based risk within your organisations

Digital and technology

The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

Digital and technology

Tackle one of the biggest obstacles we face when creating digital content, software and services

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course will develop your skills and help you use a marketing approach to recruit volunteers

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

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Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

Charity finance strategy (1 day)

Better impact reporting (0.5 day)

Leading external engagement ( 1 day)

Strategic planning: tools for decision making (1 day)

Leading external engagement ( 1 day)

Leading external engagement ( 1 day)

Tools and methods for measuring outcomes (1 day)

Supporting good governance (4 x 0.5 days)

Recruiting volunteers (0.5 day)

Authentic leadership (1 day)

Charity finance skills (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials for trustees (0.5 day)

Developing a volunteer strategy (1 day)

Mentoring and coaching skills (0.5 days)

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