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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Understand how your organisation can use these approaches and where to learn more

Key highlights from the Charity Commission's guidance on social media for charities.

Digital and technology

How to better include the people you work with and for in your organisation's digital work

Digital and technology

Find out if you're doing everything you should be to make sure your websites and digital services are accessible

Digital and technology

Digital and technology

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

This advanced course is specifically for data protection leads or officers in charitable organisations.

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why.

Learn practical tips to ensure you are successful in your funding bid applications.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

A practical, high impact course that focuses on building an effective finance strategy and equips you to strengthen your charity’s financial stability and long term confidence.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

We know numbers can be daunting. Whether you are a staff member managing daily operations or a trustee overseeing governance, understanding your charity financial health is key to sustainable impact.

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Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Advanced data protection (2 x 0.5 days)

Theory of change for strategic planning and evaluation (1 day)

Successful funding applications (0.5 day)

Project management in the voluntary sector (2 days)

Designated safeguarding leads in charities (1 day)

Charity finance strategy (1 day)

Data protection essentials (2 x 0.5 days)

Charity finance skills (1 day)

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