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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Understand how your organisation can use these approaches and where to learn more

Key highlights from the Charity Commission's guidance on social media for charities.

Digital and technology

How to better include the people you work with and for in your organisation's digital work

Digital and technology

Find out if you're doing everything you should be to make sure your websites and digital services are accessible

Digital and technology

Digital and technology

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Join us to discuss and find solutions to your volunteering challenges. A network open to all NCVO members working within the volunteering ecosystem.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

A space for charity governance professionals to come together, learn and network

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Join sector leaders for an in‑person summit exploring how extremism, polarisation and social division are shaping charity risk and resilience. Hear emerging insights, take part in discussions, and contribute to NCVO’s upcoming Spring Briefing.

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

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Introduction to EDI in charities (2 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Boost your personal influence and impact (0.5 day)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

Better impact reporting (0.5 day)

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