Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
The Foundation for Social Improvement and NCVO have reached an agreement to transfer the FSI’s key charity assets to NCVO when the organisation ceases activity on 3 May 2023
We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community
This month we share reflections from our Governance Forum and introduce our new governance consultant
Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.
Share your experiences and views with decision makers ahead of the next general election
New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50
Evaluation consultant Lucy Lernelius takes a deep dive into measuring the impact of volunteering
Director of strategic communications and insight, Saskia Konynenburg, shares ways to get involved in Volunteers' Week 2023
How to make volunteering accessible for people with learning disabilities and mental health conditions
Guide to welcoming and training new volunteers
How to provide ongoing support to your volunteers and manage any concerns.
Recognising safeguarding opportunities and risks when a volunteering relationship ends
How to manage safeguarding risks at an operational level
Understanding your safeguarding responsibilities when managing budgets, security and staff safety
How to make sure your organisation is managing data safely and securely
Find out about starting and checking due diligence when working with others
Find more safeguarding resources that may be useful in your role
How human resources can play a leading role in safeguarding
Ensuring good safeguarding practice from interview to exit