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Dealing with unconscious bias

Tackle one of the biggest obstacles we face when creating digital content, software and services

Doing user research

Help and guidance for user research when building new digital tools for your small charity

  • Digital and technology

Planning user research

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

  • Digital and technology

Asking good user research interview questions

Use this page to ask the right kind of questions when you're planning user research interviews

  • Digital and technology

Best practice and legal compliance for consent and data storage

  • Digital and technology

Note taking and making sense of your research

  • Digital and technology

Before you start a new website project

Use this page to help you work out if your website needs replacing and how to go about doing it

  • Digital and technology

Building your own website or getting a specialist

Use this page for information on building your own website or getting someone to help.

  • Digital and technology

Creating and sharing useful eLearning

Understand eLearning and decide if you need a learning management system

Creating inclusive growth: Local Enterprise Partnerships' engagement with the voluntary sector

  • Collaboration
  • Involving volunteers

Levelling up: The UK Shared Prosperity Fund

  • Government and politics

Volunteering: A family affair? Summary report

  • Involving volunteers

Volunteering: A family affair?

  • Involving volunteers

Beyond charities

  • Equity, diversity and inclusion

The impact of covid-19 on the voluntary sector

  • Coronavirus
  • Involving volunteers

The Road Ahead 2020

A review of the voluntary sector's operating environment.

  • Responding to crises
  • Coronavirus
  • Funding and income

Creating partnerships for success

  • Collaboration
  • Impact and evaluation

Time Well Spent: Volunteering in the public sector

  • Involving volunteers

S

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

T - Z

Useful terms when talking about safeguarding and volunteering

  • Safeguarding

Being prepared for safeguarding

How to make sure you're giving grants to people who are doing safeguarding well.

  • Safeguarding

Safeguarding in the grant making process

Safeguarding considerations for grantmakers

  • Safeguarding

Safeguarding in grant applications

How grant makers can contribute to better safeguarding practice

  • Safeguarding

Safeguarding with grantholders

Safeguarding considerations for grantmakers and grantholders

  • Safeguarding

Leading by example

How local infrastructure organisations can set an example to smaller charities and voluntary organisations with safeguarding

  • Safeguarding

Making safeguarding a priority

How local infrastructure organisations can make safeguarding a priority

  • Safeguarding

Making sure your own safeguarding is robust

How to embed robust safeguarding processes as an infrastructure organisation

  • Safeguarding

Managing information and confidentiality

How to manage information and confidentiality as an infrastructure organisation

  • Safeguarding

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

NCVO member welcome and refresher session

Join this session to explore your NCVO member benefits and learn more about our supportive community.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Developing a Fundraising Strategy (0.5 day)

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Webinar: charity trading essentials

Explore charity trading and when to consider a trading subsidiary.

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work