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Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

How to move your charity, organisation or community group's face-to-face training online

Key insights about the state of the voluntary sector from our Civil Society Almanac 2022

Equity, diversity and inclusion
Responding to crises
Funding and income

Involving volunteers

Today we publish our annual report and financial accounts for the year ending 31 March 2022.

Governance
Membership
Inside NCVO

Two new directors join NCVO as organisation announces leadership team

Inside NCVO

Safeguarding
Governance

In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities

Impact and evaluation

How NCVO's independent governance review is helping us live up to our values and the Charity Governance Code we helped create

Governance
Inside NCVO

Governance

Sarah Vibert, NCVO CEO, responds to the Autumn Statement

Government and politics
Responding to crises

Highlights from our 2022 annual general meeting

Inside NCVO

How to identify potential risks when creating a new staff or volunteering role

Safeguarding

How and when to ask about a staff member or volunteer's criminal history

Safeguarding

A comprehensive guide to different types of DBS checks

Safeguarding

Different roles will require different checks. This page explores what checks you might need to run

Safeguarding

How to request and process DBS checks

Safeguarding

Guidance on what checks you need to complete for people working overseas

Safeguarding

Guidance on additional information you need to consider when carrying out DBS checks for trustees

Safeguarding

Steps you need to take to keep data safe once DBS checks have been carried out

Safeguarding

Guidance on what to do if a staff member or volunteer has a criminal record

Safeguarding

Find out about whistleblowing, and the policies your organisation should have in place.

Safeguarding

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Learn Practical tips to ensure you are successful in your funding bid applications.

Explore charity trading and when to consider a trading subsidiary.

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

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Data protection essentials (2 x 0.5 days)

Developing a Fundraising Strategy (0.5 day)

Successful funding applications (0.5 day)

Leading external engagement ( 1 day)

Tools and methods for measuring outcomes (1 day)

Recruiting volunteers (0.5 day)

Supporting good governance (4 x 0.5 days)

Authentic leadership (1 day)

Charity finance skills (1 day)

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