Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations
The latest volunteering news, resources and dates for your diary
A round-up of the latest governance news, resources and dates for your diary
Our latest update on what’s happening in Westminster and how it might impact charities
Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity
Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector
Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary
Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme
A round-up of the latest governance news, resources and dates for your diary
Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year
Duties of public bodies to act to protect individuals at risk of domestic abuse
When charities and voluntary organisations partner with other organisations, safeguarding responsibilities and accountability falls into three categories
The appropriate level of due diligence charities should carry out when working with partners
The steps trustees must take when a charity works with partners, to ensure resources are managed responsibly
Legal protections for people who raise concerns
How the Public Interest Disclosure Act protects any whistleblowing worker
What organisations are expected or obliged to do when concerns are raised
Find out about 'limitation periods' regarding certain types of claim
Information about DBS checks and tools to help you understand the law as it applies to the roles in your organisation
Information about getting DBS checks for staff and volunteers