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Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

How to move your charity, organisation or community group's face-to-face training online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

A sample redundancy policy, designed for small charities and voluntary organisations

A sample retirement policy, designed for small charities and voluntary organisations

A sample shared parental leave policy, designed for small charities and voluntary organisations

A guide to help you develop a sickness absence policy and procedure for your organisation

A sample stress policy, designed for small charities and voluntary organisations

A sample whistleblowing policy and procedure, designed for small charities and voluntary organisations

Guidance on the steps you should take when recruiting and inducting paid members of staff

Employing and managing staff

Guidance on designing a new role within your organisation

Employing and managing staff

Guidance to help you decide how and where to advertise a role

Employing and managing staff

Get an introduction to data collection methods and practical guidance for evaluating your work

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

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Tools and methods for measuring outcomes (1 day)

Boost your personal influence and impact (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Safeguarding essentials in charities (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Managing people in the charity sector (2 days)

Safeguarding essentials for trustees (0.5 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

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