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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

Involving volunteers
Collaboration

Responding to crises
Government and politics

Government and politics
Law and regulation

Equity, diversity and inclusion
Safeguarding
Governance

Impact and evaluation

Government and politics

Involving volunteers

Involving volunteers

Governance
Law and regulation

Funding and income
Government and politics
Governance

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Information and tools on strategic planning.

Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment

A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.

Self reflection is an important part of your professional development and will help you to do your role effectively.

Guidance on conducting individual trustee performance reviews

Governance

How to use NCVO's financial procedures manual template

Governance

Guidance for using NCVO's financial procedures manual templates

Governance

Guidance for using NCVO's financial procedures manual templates

Governance

Guidance on reserves policies for your charity

Governance

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This advanced course is specifically for data protection leads or officers in charitable organisations.

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Join this session to explore your NCVO member benefits and learn more about our supportive community.

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Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

Managing people in the charity sector (2 days)

Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Charity finance strategy (1 day)

Advanced data protection (2 x 0.5 days)

Better impact reporting (0.5 day)

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