In this role, you'll coordinate events in our conference suite, delivering outstanding service to both internal and external clients.
You will ensure everything runs smoothly on the day, proactively solving problems and creating a welcoming, professional experience that exceeds expectations.
By building strong relationships and maintaining high standards, you'll play a key part in supporting NCVO’s events and growing our community of returning clients.
Weekend duty management will occasionally be required.
This role sits within the Central Services team, which is one of three teams in the directorate.
The Finance and Commercial Services directorate provides vital financial oversight and support across the organisation and ensures that resources are managed effectively to support NCVO’s mission and strategic objectives.
The Central Services team is responsible for managing NCVO's headquarters in Society Building. The team plays a pivotal role in generating income for NCVO through leasing out the conference suite, renting out desks and office space, as well as managing the building overall to ensure our facilities are running smoothly.
The conference suite is managed within NCVO’s Central Services team. It comprises 19 rooms of varying sizes at NCVO’s offices in London.
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Please complete both parts of the application, quoting the reference CSC, and email to recruitment@ncvo.org.uk.
Contact us if you need the application form in another format.
If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, email recruitment@ncvo.org.uk.
NCVO offers attractive benefits including:
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
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