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About your organisation

Writing about your organisation in your business plan

  • Business planning and strategy

What we do

Writing about what your organisation does in your business plan

  • Business planning and strategy

Our market

How to navigate your market and customer base

  • Business planning and strategy

Market analysis

Writing the market analysis section of your business plan

  • Business planning and strategy

How we reach our market

Writing the market research section of your business plan

  • Business planning and strategy

Market research and testing

Writing the market research and testing section of your business plan

  • Business planning and strategy

Operational plan

Writing the operational planning section of your business plan

  • Business planning and strategy

People, management and governance

Writing the people, management and governance section of your business plan

  • Business planning and strategy

Our impact

Writing the impact section of your business plan

  • Business planning and strategy

Cost and income structure

Writing the cost and income structure section of your business plan

  • Business planning and strategy

Time to flex: Embracing flexible working

  • Employing and managing staff
  • Equity, diversity and inclusion

The Road Ahead 2022

  • Coronavirus
  • Responding to crises
  • Government and politics

UK Civil Society Almanac 2021

  • Government and politics
  • Involving volunteers

Levelling up: The role of charities and volunteering

  • Government and politics
  • Involving volunteers

Charities Bill: Lords Second Reading

  • Government and politics

Where power lies: How lived experience is engaged in voluntary sector governance and decision-making

  • Equity, diversity and inclusion
  • Governance

Rebalancing the Relationship: Final report

  • Employing and managing staff
  • Collaboration

Rebalancing the relationship: emerging findings and draft recommendations

  • Employing and managing staff
  • Collaboration

The Road Ahead 2021

  • Funding and income
  • Coronavirus
  • Responding to crises

Time Well Spent: Diversity and volunteering

  • Equity, diversity and inclusion
  • Involving volunteers

Recognising the risks your members present

How infrastructure organisations can promote safeguarding among their members and other organisations they support

  • Safeguarding

Supporting groups to become safer organisations

Guidance for safeguarding for small organisations and groups without their own safeguarding resources

  • Safeguarding

Your key responsibilities

Things you must do to embed safeguarding practices as an infrastructure organisation

  • Safeguarding

Working with area boards and networks

How to stay connected with your local area safeguarding boards

  • Safeguarding

Responding to members' concerns

How to respond when a member chooses you to report a safeguarding concern

  • Safeguarding

Additional ways to support your members

Other things you can do to help your members with safeguarding

  • Safeguarding

Planning safeguarding training

How to plan the right safeguarding training for your organisation

  • Safeguarding

What training is required?

Choosing the right safeguarding training for your organisation's needs

  • Safeguarding

Choosing a training provider

How to choose the right safeguarding training provider for your organisation

  • Safeguarding

Researching training

Useful questions you can ask when planning safeguarding training for your organisation

  • Safeguarding

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Charity finance strategy (1 day)

A practical, high impact course that focuses on building an effective finance strategy and equips you to strengthen your charity’s financial stability and long term confidence.

Small Charity Week Assembly

Join us for an afternoon of spotlight stories, discussion and connection, showcasing the importance of small charities.