Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Charities are usually exempt from paying corporation or income tax, but there are some situations where you might become liable
When do charities need to consider VAT and what are the exemptions?
How to trade as a charity, and what the risks are
Charities are allowed to trade under certain circumstances, but if you've decided to develop a trading activity which is not allowed, you'll need to establish a trading subsidiary. Here's how.
Gift Aid is a scheme which allows charities to claim an extra 25p for every £1 donated
GASDS is a top up on small cash donations without using Gift Aid
Guidance on complying with with HMRC Making Tax Digital reporting requirements
Guidance around when a charity or voluntary organisation needs a bank account, and how to choose one and set it up.
Find out about some of the areas to consider when managing financial difficulties and insolvency
Learn about how to work though helping your organisation manage financial uncertainty