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News and insights (335)
Help and guidance (614)
Training and events (60)

We’ve called for an urgent review into who's included in the government’s new energy discount scheme. We’re also calling for work to begin on a long-term support plan for the voluntary sector

Responding to crises

As we begin a new year, governance consultant Sally Stephens looks ahead to the big stories for 2023

Governance

This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements

Funding and income
Government and politics

Banking is often one of the greatest day-to-day challenges faced by charities. Policy and insight manager Sam Mercadante explores the issue in more detail, and shares details of a new NCVO project

Financial management

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

Funding and income
Financial management
Responding to crises

In the first of our Road Ahead series, we consider what the cost of living crisis could mean for us all in the months ahead

Responding to crises

As part of our Road Ahead series, we explore the issues affecting the people at the heart of our organisations

Employing and managing staff
Governance
Involving volunteers

In this Road Ahead article, we reflect on our shared commitment to better reflect and engage with the communities we serve

Equity, diversity and inclusion

As part of our Road Ahead series, we consider how the voluntary sector responds to continuing political turbulence

Government and politics

In the last of our Road Ahead series, we shine a spotlight on new laws and regulations that may affect you

Law and regulation

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Tackle one of the biggest obstacles we face when creating digital content, software and services

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Understand eLearning and decide if you need a learning management system

How to move your charity, organisation or community group's face-to-face training online

Find out about guides to digital safeguarding and how to keep people safe in everything you do online

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

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Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

Volunteers and the law (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Managing people in the charity sector (2 days)

Data protection essentials (2 x 0.5 days)

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