Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
How to embed safeguarding at every level of your organisation
Getting the support of your trustees and establishing good governing principles
How the roles of CEOs and designated safeguarding leads can support each other
The steps you should take after concerns have been raised
How to plan ahead for, and manage, safeguarding allegations
Find out about the responsibilities of a volunteer manager and how to plan a safeguarding policy
Guidance for volunteer managers to ensure safeguarding when recruiting volunteers
Principles for safer recruitment
How to create role descriptions and advertise for volunteers
Guidance on finding and selecting volunteers