Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
How to design training in-house if you have safeguarding and training expertise within your organisation
Key safeguarding questions for trustees to consider
Find out about a lead trustee for safeguarding's role and responsibilities
What are safeguarding reports and how can trustees work with them?
How trustees can work with their organisation's CEO to ensure good safeguarding
The responsibilities of a designated safeguarding lead and how they can ensure good practice
What are the roles and responsibilities of a designated safeguarding lead?
A guide to safeguarding leads and who is best suited to the role
Guidance on what skills a designated safeguarding lead needs
Find out more about what training a designated safeguarding lead can undertake