Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Useful terms when talking about safeguarding and volunteering
Useful terms when talking about safeguarding and volunteering
How to make sure you're giving grants to people who are doing safeguarding well.
Safeguarding considerations for grantmakers
How grant makers can contribute to better safeguarding practice
Safeguarding considerations for grantmakers and grantholders
How local infrastructure organisations can set an example to smaller charities and voluntary organisations with safeguarding
How local infrastructure organisations can make safeguarding a priority
How to embed robust safeguarding processes as an infrastructure organisation
How to manage information and confidentiality as an infrastructure organisation